Sustainable cities and communities — Case studies in how smart city operating models support an effective public-health emergency response

This document identifies good practice case studies of smart city responses to COVID-19 through the use of smart technologies, smart data, smart decision-making and smart ways of working. In particular, it aims to demonstrate how the principles for smart city operating models recommended in ISO 37106 can deliver improved outcomes in public-health emergency management (PHEM), at every stage of the command-and-control process for emergency management and incident response set out in ISO 22320. This document is intended to inform ISO 37113, which recommends a framework of good practices that can be used in responding to future public-health emergencies.

Villes et communautés territoriales durables — Études de cas sur la façon dont les modèles d'exploitation des villes intelligentes soutiennent une réponse d'urgence efficace en matière de santé publique

General Information

Status
Published
Publication Date
14-Mar-2024
Current Stage
6060 - International Standard published
Start Date
15-Mar-2024
Due Date
08-Mar-2023
Completion Date
15-Mar-2024
Ref Project

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ISO/TR 37112:2024 - Sustainable cities and communities — Case studies in how smart city operating models support an effective public-health emergency response Released:15. 03. 2024
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ISO/DTR 37112 - Sustainable cities and communities — Case studies in how smart city operating models support an effective public-health emergency response Released:26. 10. 2023
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Technical
Report
ISO/TR 37112
First edition
Sustainable cities and
2024-03
communities — Case studies in
how smart city operating models
support an effective public-health
emergency response
Villes et communautés territoriales durables — Études de cas sur
la façon dont les modèles d'exploitation des villes intelligentes
soutiennent une réponse d'urgence efficace en matière de santé
publique
Reference number
ISO/TR 37112:2024(en) © ISO 2024

---------------------- Page: 1 ----------------------
ISO/TR 37112:2024(en)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland

© ISO 2024 – All rights reserved
ii

---------------------- Page: 2 ----------------------
ISO/TR 37112:2024(en)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 General .1
3.2 Public-health emergencies .2
4 Case study framework — Smart city approaches to management of COVID-19 . 2
5 Good practice cases across all phases of the ISO 22320 command-and-control process
for emergency management . 4
5.1 General .4
5.2 PUTRAJAYA — Observation, information gathering, processing, and sharing .4
5.2.1 Overview — Using the city command centre to provide integrated data sensing
and sharing across all agencies involved in COVID-19 management .4
5.2.2 Objectives of the initiative .5
5.2.3 What was achieved .5
5.2.4 How the project applied ISO 37106 guiding principles .6
5.2.5 Lessons learned .6
5.3 New York — Assessment of the situation, including forecasts.7
5.3.1 Overview — Use of precision spatial data to support COVID-19 operations .7
5.3.2 Objectives of the initiative .
...

FINAL
TECHNICAL ISO/DTR
DRAFT
REPORT 37112
ISO/TC 268
Sustainable cities and communities —
Secretariat: AFNOR
Case studies in how smart city
Voting begins on:
2023-11-09 operating models support an effective
public-health emergency response
Voting terminates on:
2024-01-04
Villes et communautés territoriales durables — Études de cas sur
la façon dont les modèles d'exploitation des villes intelligentes
soutiennent une réponse d'urgence efficace en matière de santé
publique
RECIPIENTS OF THIS DRAFT ARE INVITED TO
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
Reference number
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO-
ISO/DTR 37112:2023(E)
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN-
DARDS TO WHICH REFERENCE MAY BE MADE IN
NATIONAL REGULATIONS. © ISO 2023

---------------------- Page: 1 ----------------------
ISO/DTR 37112:2023(E)
FINAL
TECHNICAL ISO/DTR
DRAFT
REPORT 37112
ISO/TC 268
Sustainable cities and communities —
Secretariat: AFNOR
Case studies in how smart city
Voting begins on:
operating models support an effective
public-health emergency response
Voting terminates on:
Villes et communautés territoriales durables — Études de cas sur
la façon dont les modèles d'exploitation des villes intelligentes
soutiennent une réponse d'urgence efficace en matière de santé
publique
COPYRIGHT PROTECTED DOCUMENT
© ISO 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
RECIPIENTS OF THIS DRAFT ARE INVITED TO
ISO copyright office
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
CP 401 • Ch. de Blandonnet 8
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
CH-1214 Vernier, Geneva
DOCUMENTATION.
Phone: +41 22 749 01 11
IN ADDITION TO THEIR EVALUATION AS
Reference number
Email: copyright@iso.org
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
ISO/DTR 37112:2023(E)
Website: www.iso.org
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
Published in Switzerland
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN­
DARDS TO WHICH REFERENCE MAY BE MADE IN
ii
  © ISO 2023 – All rights reserved
NATIONAL REGULATIONS. © ISO 2023

---------------------- Page: 2 ----------------------
ISO/DTR 37112:2023(E)
Contents Page
Foreword .v
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 General . 1
3.2 Public­health emergencies . 2
4 Case study framework — Smart city approaches to management of COVID-19 .2
5 Good practice cases across all phases of the ISO 22320 command-and-control
process for emergency management . 4
5.1 General .
...

ISO TR /DTR 37112
ISO/TC 268/WG4
Secretariat: AFNOR
Date: 16 August 2023-10-26
Sustainable cities and communities - Good practice case
— Case studies in how smart city operating models support an
effective public-health emergency response

DTRVilles et communautés territoriales durables — Études de cas sur la façon dont les modèles
d'exploitation des villes intelligentes soutiennent une réponse d'urgence efficace en matière de santé
publique
FDIS stage

Warning for WDs and CDs
This document is not an ISO International Standard. It is distributed for review and comment. It is
subject to change without notice and may not be referred to as an International Standard.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent
rights of which they are aware and to provide supporting documentation.
© ISO 2023 – All rights reserved

---------------------- Page: 1 ----------------------
ISO/DTR 37112:(E)
© ISO 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this
publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical,
including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can
be requested from either ISO at the address below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
E-mail: copyright@iso.org
Website: www.iso.org
Published in Switzerland
© ISO 2023 – All rights reserved iii

---------------------- Page: 2 ----------------------
ISO/DTR 37112:(E)


iv © ISO 2023 – All rights reserved

---------------------- Page: 3 ----------------------
ISO/DTR 37112:(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
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collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawnISO draws attention to the possibility that some of the elementsimplementation of this
document may beinvolve the subjectuse of (a) patent(s). ISO takes no position concerning the evidence,
validity or applicability of any claimed patent rights. in respect thereof. As of the date of publication of
this document, ISO had not received notice of (a) patent(s) which may be required to implement this
document. However, implementers are cautioned that this may not represent the latest information,
which may be obtained from the patent database available at www.iso.org/patents. ISO shall not be held
responsible for identifying any or all such patent rights. Details of any patent rights identified during the
development of the document will be in the Introduction and/or on the ISO list of patent declarations received
(see www.iso.org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the World
Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see the following URL:
www.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 268, Sustainable cities and communities.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.
© ISO 2023 – All rights reserved v

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ISO/DTR 37112:(E)
Introduction
Dealing with public-health emergencies and eliminating their impact on sustainable development has
become a common challenge for all countries in the world.globally. In recent years, the pandemic/epidemic
of Ebola virus disease (EVD) in West Africa, the Middle East respiratory syndrome (MERS), Zika virus
disease and new crown pneumoniaand COVID-19, have caused severe cons
...

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