This document provides a framework and consistent terminology for specifying user requirements. It specifies the common industry format (CIF) for a user requirement specification including the content elements and the format for stating those requirements.
NOTE 1 A user requirements specification is the formal documentation of a set of user requirements, which aids in the development and evaluation of usable interactive systems.
In this document, user requirements refers to:
a) user-system in...
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      30 pages
      English language
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This document provides both general and specific ergonomic requirements and recommendations for accessible tactile/haptic interactive systems, including accessible tactile/haptic interactions. This document provides guidance for increasing the accessibility of interactive systems making use of tactile/haptic input/output modalities such as gestures, vibration, and force feedback. The guidance provided also supports alternative input modalities and the use of different output representations. Thi...view more

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    • Standard
      21 pages
      English language
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    • Draft
      21 pages
      English language

This document describes principles for interaction between a user and a system that are formulated
in general terms (i.e. independent of situations of use, application, environment or technology). This
document provides a framework for applying those interaction principles and the general design
recommendations for interactive systems.
While this document is applicable to all types of interactive systems, it does not cover the specifics
of every application domain (e.g. safety critical syst...
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      40 pages
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This document specifies considerations to be taken, as well as support and assistive products that can be used when organizing a physical meeting in which older persons and persons with disabilities can actively participate. Teleconferences and web conferences are important methods that can be used to include older persons and persons with disabilities in meetings.

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    • Standard
      17 pages
      English language
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      17 pages
      English language

This document describes the different parts of the ISO 11064 series. The overall content of each of the parts is presented, the most likely users of that part and the relevance of each part to different stages in the control room design process.

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    • Technical report
      7 pages
      English language
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      7 pages
      English language

ISO/CIE 8995-3:2018 specifies the lighting requirements which will contribute to the visual needs for safety and security within outdoor work places.

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      12 pages
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    • Standard
      7 pages
      English language
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      12 pages
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This document addresses: — physically embodied RIA systems, such as robots and autonomous vehicles with which users will physically interact; — systems embedded within the physical environment with which users do not consciously interact, but which collect data and/or modify the environment within which people live or work such as smart building and, mood-detection; — intelligent software tools and agents with which users actively interact through some form of user interface; — intelligent softw...view more

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    • Technical report
      51 pages
      English language
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      51 pages
      English language

This document defines key terms and parameters applied in the analysis of driver visual behaviour focused on glance and glance-related measures. It provides guidelines and minimum requirements on equipment and procedures for analysing driver visual behaviour including assessment of TICS to: — plan evaluation trials; — specify (and install) data capture equipment; and — validate, analyse, interpret and report visual-behaviour metrics (standards of measurement). The parameters and definitions desc...view more

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      51 pages
      English language
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      52 pages
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This document is intended to provide guidance in the use of anthropometric data within the ISO 9241-500 series.

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    • Technical report
      8 pages
      English language
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      8 pages
      English language

This document describes principles for interaction between a user and a system that are formulated in general terms (i.e. independent of situations of use, application, environment or technology). This document provides a framework for applying those interaction principles and the general design recommendations for interactive systems. While this document is applicable to all types of interactive systems, it does not cover the specifics of every application domain (e.g. safety critical systems, ...view more

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    • Standard
      32 pages
      English language
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    • Standard
      32 pages
      English language
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    • Standard
      34 pages
      French language

This document establishes the requirements and recommendations for image contents and electronic display systems to reduce visually induced motion sickness (VIMS), while viewing images on electronic displays. This document is applicable to electronic display systems, including flat panel displays, projectors with a screen, and virtual reality (VR) type of head mounted displays (HMDs), but not including HMDs that present electronic images on/with real-world scenes. NOTE 1 This document assumes th...view more

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      25 pages
      English language

EN-ISO 24550 specifies design requirements and recommendations for indicator lights, mainly LED sourced, on consumer products for use by older people and people with visual disabilities. It does not consider the needs of persons who are blind. Indicator lights include those that inform users visually about the conditions, changes in functional status and settings, and malfunction of products. They convey information by light on/off, time-modulated intensity, blinking, colour, luminance level, an...view more

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      16 pages
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EN-ISO 24551 specifies ergonomic requirements and recommendations for consumer product spoken instructions that are provided to guide users in the operation of a product and/or as a means of providing feedback to users about the status/state of a product. Such instructions can be used by persons with or without visual impairments, and are useful for users who have difficulty reading and/or cognitive impairments. The applicability of the requirements and recommendations described in this document...view more

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      16 pages
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This document gives the scientific summaries of visually induced motion sickness resulting from images presented visually on or by electronic display devices. Electronic displays include flat panel displays, electronic projections on a flat screen, and head-mounted displays. Different aspects of human-system interaction are covered in other parts of the ISO 9241 series (see Annex A).

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    • Technical report
      82 pages
      English language

This document specifies the methods to improve accessibility of the visual display on small consumer products in order to minimize inconveniences that a variety of users including people with disabilities and the elderly can experience while using those products. In particular, this document focusses on how to present information on small visual displays to make the product more accessible for older people and people with low vision or colour deficiency. The provision of different modalities or ...view more

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      7 pages
      English language

This document defines design principles of accessibility for controls of consumer products, so that users from a population with the widest range of user needs, characteristics and capabilities are able to use controls to operate and control consumer products in the same manner and ease as users without disabilities. This document is applicable to all kinds and types of consumer products. This document is applicable to the controls for common main operations of consumer products such as initiati...view more

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    • Technical specification
      8 pages
      English language

This document provides an overview of recent research on readability of electrophoretic displays. It also provides information for evaluating readability of electrophoretic displays and defining the context of their use.

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    • Technical report
      36 pages
      English language

EN-ISO 10551 presents principles and examples of practical application for the construction of appropriate subjective scales for use in the assessment and evaluation of the physical environment. It does not standardize particular scales. It considers scales of perception, comfort, preference, acceptability, expression form and tolerance, and environmental components such as thermal, visual, air quality, acoustic and vibration. It does not consider other scales such as: - scales related to the ef...view more

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      37 pages
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This standard provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance human-system interaction.This document provides an overview of human-centred design activities. It does not provide detailed coverage of the methods and tech...view more

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      42 pages
      English language
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This document provides guidance for the auditory presentation of information controlled by software, irrespective of the device. It includes specific properties such as the syntactic or semantic aspects of information, e.g. coding techniques, and gives provisions for the organization of information taking account of human perception and memory capabilities. This document does not address the hardware issues of the transmission and the production of auditory information. NOTE 1 Volume is dependen...view more

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    • Technical specification
      20 pages
      English language
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    • Technical specification
      22 pages
      French language

This document specifies ergonomic requirements and recommendations for consumer product spoken instructions that are provided to guide users in the operation of a product and/or as a means of providing feedback to users about the status/state of a product. Such instructions can be used by persons with or without visual impairments, and are useful for users who have difficulty reading and/or cognitive impairments.
The applicability of the requirements and recommendations described in this docume...
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    • Standard
      16 pages
      English language
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This document specifies design requirements and recommendations for indicator lights, mainly LED sourced, on consumer products for use by older people and people with visual disabilities. It does not consider the needs of persons who are blind.
Indicator lights include those that inform users visually about the conditions, changes in functional status and settings, and malfunction of products. They convey information by light on/off, time-modulated intensity, blinking, colour, luminance level, ...
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ISO 24500:2010 specifies the auditory signals used as a means of feedback for operations or conditions of consumer products when used by a person with or without visual or auditory impairment. It is intended to be applied as appropriate to such products depending on the product type and its conditions of use.
It is applicable to auditory signals of a fixed frequency used in general applications (also called “beep sounds”), but not to variable frequency or melodic sounds.
It does not specify ...
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      14 pages
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This document provides human machine interface (HMI) design specifications for keyless ignition systems that use key code carrying device for passenger cars (including sport utility vehicles and light trucks) and commercial vehicles (including heavy trucks and buses), independent of vehicle propulsion system. HMI specifications for the electrical key functions include actuation in normal conditions, emergencies, low battery, and avoidance of inadvertent actuations, alerts and specific non-standa...view more

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    • Standard
      11 pages
      English language

This document specifies ergonomic requirements and recommendations for consumer product spoken instructions that are provided to guide users in the operation of a product and/or as a means of providing feedback to users about the status/state of a product. Such instructions can be used by persons with or without visual impairments, and are useful for users who have difficulty reading and/or cognitive impairments. The applicability of the requirements and recommendations described in this documen...view more

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    • Standard
      8 pages
      English language
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    • Standard
      8 pages
      French language

This document specifies design requirements and recommendations for indicator lights, mainly LED sourced, on consumer products for use by older people and people with visual disabilities. It does not consider the needs of persons who are blind. Indicator lights include those that inform users visually about the conditions, changes in functional status and settings, and malfunction of products. They convey information by light on/off, time-modulated intensity, blinking, colour, luminance level, a...view more

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    • Standard
      8 pages
      English language
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    • Standard
      8 pages
      French language

This document provides a method for estimating minimum legible font size for single characters, but not for words or sentences, in self-luminous or reflected mode, used in documents, products labels, signs, and displays for people at any age and in any viewing condition in which viewing distance, luminance and contrast are varied. This document applies designing and evaluating legibility of single characters for people at any age who have no pathological disorders in their eyes, but not for peop...view more

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    • Standard
      37 pages
      English language

This International Standard specifies the processes by which human-centred design is achieved throughout the lifecycle of interactive systems (including products and services). It is also applicable to some noninteractive products, systems or environments intended for human use. These human-centred process (HCP) descriptions are for use in the specification, assessment and improvement of HCPs used in system development and operation. They can also provide the basis for professional development a...view more

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      100 pages
      English language
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This document provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance human?system interaction.
NOTE Computer-based interactive systems vary in scale and complexity. Examples include off-the-shelf (shrink-wrap) software produc...
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      42 pages
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This document presents principles and examples of practical application for the construction of appropriate subjective scales for use in the assessment and evaluation of the physical environment. It does not standardize particular scales.
It considers scales of perception, comfort, preference, acceptability, expression form and tolerance, and environmental components such as thermal, visual, air quality, acoustic and vibration.
It does not consider other scales such as:
— scales related to th...
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This document gives minimum safety, ergonomic, and performance requirements for Camera Monitor Systems to replace mandatory inside and outside rearview mirrors for road vehicles (e.g. classes I to IV as defined in UN Regulation No. 46). It addresses Camera Monitor Systems (CMS) that will be used in road vehicles to present the required outside information of a specific field of view inside the vehicle. These specifications are intended to be independent of different camera and display technologi...view more

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    • Standard
      149 pages
      English language

This document provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance human?system interaction. NOTE Computer-based interactive systems vary in scale and complexity. Examples include off-the-shelf (shrink-wrap) software product...view more

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    • Standard
      33 pages
      English language
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    • Standard
      33 pages
      French language

This document presents principles and examples of practical application for the construction of appropriate subjective scales for use in the assessment and evaluation of the physical environment. It does not standardize particular scales. It considers scales of perception, comfort, preference, acceptability, expression form and tolerance, and environmental components such as thermal, visual, air quality, acoustic and vibration. It does not consider other scales such as: — scales related to the e...view more

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    • Standard
      28 pages
      English language
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    • Standard
      29 pages
      French language

This document provides a framework and consistent terminology for specifying user requirements. It specifies the common industry format (CIF) for a user requirement specification including the content elements and the format for stating those requirements. NOTE 1 A user requirements specification is the formal documentation of a set of user requirements, which aids in the development and evaluation of usable interactive systems. In this document, user requirements refers to: a) user-system inter...view more

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    • Standard
      20 pages
      English language
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    • Standard
      21 pages
      French language

This document describes the processes and specifies the outcomes by which human-centred design (HCD) is carried out within organizations. Human-centred design aims to meet requirements for human-centred quality (see Annex E) throughout the life cycle of interactive systems. The processes are described from the viewpoint of those responsible for the analysis, design and evaluation of the human use of interactive systems. The process descriptions include the purpose, benefits, outcomes, typical ac...view more

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      100 pages
      English language
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This document addresses protocols for the use of 3-D surface-scanning systems in the acquisition of
human body shape data and measurements defined in ISO 7250-1 that can be extracted from 3-D scans.
While mainly concerned with whole-body scanners, it is also applicable to body-segment scanners
(head scanners, hand scanners, foot scanners).
It does not apply to instruments that measure the location and/or motion of individual landmarks.
The intended audience is those who use 3-D scanners to ...
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This document provides procedures that can be used as a secondary task in a dual task setting to determine whether that evaluation setting is standardized and valid for purposes of assessing driver attentional demand due to the use of an in-vehicle system. This document does not define calibration procedures for other evaluation activities that a laboratory might undertake. This document provides guidance on selecting a calibration task given a specific primary task. The primary tasks of interes...view more

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    • Technical specification
      24 pages
      English language

This document is intended to be used within organizations that embrace and intend to implement the principles of human centredness outlined in ISO 27500.
This document is intended to provide requirements and recommendations on the human factors and ergonomics approach to achieving a successful and sustainable human-centred organization. It outlines managers' responsibilities ranging from organizational strategy to development of procedures and processes enabling human centredness, and the imple...
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    • Standard
      36 pages
      English language
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This document describes the processes and specifies the outcomes by which human-centred design (HCD) is carried out within organizations. Human-centred design aims to meet requirements for human-centred quality (see Annex E) throughout the life cycle of interactive systems. The processes are described from the viewpoint of those responsible for the analysis, design and evaluation of the human use of interactive systems. The process descriptions include the purpose, benefits, outcomes, typical ac...view more

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    • Standard
      90 pages
      English language
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    • Standard
      99 pages
      French language

This document specifies requirements that enable an organization to design, develop and provide products, goods and services so that they can be accessed, understood and used by the widest range of users, including persons with disabilities.
This document specifies requirements and recommendations that enables an organization to extend their range of users by identifying diverse needs, characteristics, capabilities, and preferences, by directly or indirectly involving users, and by using knowle...
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      53 pages
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This document provides design guidelines and requirements for tactile symbols and characters used for information and marking for people who need non-visual or non-auditory information. It is applicable to products, facilities and equipment in housing and transportation, services and packaging, where tactile symbols and characters may be used. This document specifies the physical characteristics of tactile symbols and characters for ease of legibility by touch taking into account human abilities...view more

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    • Standard
      13 pages
      English language
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    • Standard
      14 pages
      French language

This document is intended to be used within organizations that embrace and intend to implement the principles of human centredness outlined in ISO 27500. This document is intended to provide requirements and recommendations on the human factors and ergonomics approach to achieving a successful and sustainable human-centred organization. It outlines managers' responsibilities ranging from organizational strategy to development of procedures and processes enabling human centredness, and the implem...view more

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    • Standard
      28 pages
      English language
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    • Standard
      30 pages
      French language

This document addresses protocols for the use of 3-D surface-scanning systems in the acquisition of human body shape data and measurements defined in ISO 7250-1 that can be extracted from 3-D scans.
While mainly concerned with whole-body scanners, it is also applicable to body-segment scanners (head scanners, hand scanners, foot scanners).
It does not apply to instruments that measure the location and/or motion of individual landmarks.
The intended audience is those who use 3-D scanners to cr...
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    • Standard
      27 pages
      English language
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This document specifies ergonomic principles which apply to the user requirements, design, and procurement of the physical equipment and environment, which contribute to the context of use of interactive systems. It provides requirements, recommendations and explanations related to these principles. In particular, the general principles and requirements specified in this document apply to the standards specifying functional design of furniture and equipment constituting the environment. The prin...view more

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    • Standard
      7 pages
      English language
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    • Standard
      7 pages
      French language

This document establishes optical, geometrical and visual inspection methods for the assessment of a display in various contexts of use according to ISO 9241‑303.

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    • Standard
      65 pages
      English language
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      1 day

This document addresses protocols for the use of 3-D surface-scanning systems in the acquisition of human body shape data and measurements defined in ISO 7250-1 that can be extracted from 3-D scans. While mainly concerned with whole-body scanners, it is also applicable to body-segment scanners (head scanners, hand scanners, foot scanners). It does not apply to instruments that measure the location and/or motion of individual landmarks. The intended audience is those who use 3-D scanners to creat...view more

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    • Standard
      19 pages
      English language
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    • Standard
      20 pages
      French language

This document provides a framework for understanding the concept of usability and applying it
to situations where people use interactive systems, and other types of systems (including built
environments), and products (including industrial and consumer products) and services (including
technical and personal services).
NOTE In this document, the phrase “object of interest” refers to the system, product or service for which
usability is being considered (see 8.1).
This document:
— explains...
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    • Standard
      38 pages
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This document establishes optical, geometrical and visual inspection methods for the assessment of a display in various contexts of use according to ISO 9241‑303.

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    • Standard
      65 pages
      English language
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      1 day

This document establishes optical, geometrical and visual inspection methods for the assessment of a display in various contexts of use according to ISO 9241‑303.

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    • Standard
      55 pages
      English language
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    • Standard
      61 pages
      French language

ISO 9241-11:2018 provides a framework for understanding the concept of usability and applying it to situations where people use interactive systems, and other types of systems (including built environments), and products (including industrial and consumer products) and services (including technical and personal services).
NOTE In this document, the phrase "object of interest" refers to the system, product or service for which usability is being considered (see 8.1).
ISO 9241-11:2018:
- explai...
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      38 pages
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